Warranty and returns

Warranty and returns, in writing

Every vehicle includes our dealer warranty, one year of engine and transmission coverage, and a lifetime workmanship warranty on work performed by OLD STONE AUTOMOTIVE. Ask for the written coverage, exclusions and claim procedure for the vehicle before purchase.

An illustrative vehicle inspection scene.

What you get

ConditionReview the known condition and available records for the specific vehicle. Ask about repairs, modifications, title status and any items that may need attention. You may arrange an independent inspection; confirm access and the appointment before booking an inspector.
RecordsAsk for the title information and available ownership, service and repair records for the specific vehicle. Documentation varies by vehicle. Older classics may not have a complete modern VIN-based history report. Originality, matching-number, restoration and tribute claims must be supported by the vehicle records.
Written termsReview the coverage, exclusions, return requirements and claim procedure for the specific vehicle.

Returns

Our return policy

You may request a return within 14 days or 250 miles after delivery, whichever comes first. Delivery day is Day 0. Email [email protected] within that window with the stock number and delivery details to begin the return process. Review the written return requirements before purchase. Vehicles that have been altered, damaged, involved in an accident, or modified from their condition at delivery are not eligible for return. Vehicles used as collateral for a loan are also ineligible for return.

Written terms

How to request a return

Email [email protected] with the stock number, purchase information and a description of the issue. Ask for the claim procedure before authorizing repairs.

Include the stock number and delivery details when requesting a return. Review the written requirements and exclusions.

Confirm the applicable coverage and claim procedure before authorizing repairs.

Before it ships

What to review before purchase

An illustrative conversation beside a vehicle.

Review the known condition and available records for the specific vehicle. Ask about repairs, modifications, title status and any items that may need attention. You may arrange an independent inspection; confirm access and the appointment before booking an inspector.

Ask for the title information and available ownership, service and repair records for the specific vehicle. Documentation varies by vehicle. Older classics may not have a complete modern VIN-based history report. Originality, matching-number, restoration and tribute claims must be supported by the vehicle records.

Ask for the title information and available ownership, service and repair records for the specific vehicle. Documentation varies by vehicle. Older classics may not have a complete modern VIN-based history report. Originality, matching-number, restoration and tribute claims must be supported by the vehicle records.

Review conditionReview the known condition and available records for the specific vehicle. Ask about repairs, modifications, title status and any items that may need attention. You may arrange an independent inspection; confirm access and the appointment before booking an inspector.
Check recordsAsk for the title information and available ownership, service and repair records for the specific vehicle. Documentation varies by vehicle. Older classics may not have a complete modern VIN-based history report. Originality, matching-number, restoration and tribute claims must be supported by the vehicle records.
Confirm coverageEvery vehicle includes our dealer warranty, one year of engine and transmission coverage, and a lifetime workmanship warranty on work performed by OLD STONE AUTOMOTIVE. Ask for the written coverage, exclusions and claim procedure for the vehicle before purchase.
Request supportEmail [email protected] with the stock number, purchase information and a description of the issue. Ask for the claim procedure before authorizing repairs.
An illustrative moment of vehicle ownership.

Ask us

Ask for the written coverage and return terms

Ask for the written warranty coverage, return conditions and exclusions applicable to your vehicle before purchase.

—current available listings
Reviewthe written terms before purchase

Questions

What buyers ask before they pay

What warranty is included?

Every vehicle includes our dealer warranty, one year of engine and transmission coverage, and a lifetime workmanship warranty on work performed by OLD STONE AUTOMOTIVE. Ask for the written coverage, exclusions and claim procedure for the vehicle before purchase.

Can I arrange an inspection?

Review the known condition and available records for the specific vehicle. Ask about repairs, modifications, title status and any items that may need attention. You may arrange an independent inspection; confirm access and the appointment before booking an inspector.

What is your return policy?

You may request a return within 14 days or 250 miles after delivery, whichever comes first. Delivery day is Day 0. Email [email protected] within that window with the stock number and delivery details to begin the return process. Review the written return requirements before purchase. Vehicles that have been altered, damaged, involved in an accident, or modified from their condition at delivery are not eligible for return. Vehicles used as collateral for a loan are also ineligible for return.

How do I request warranty support?

Email [email protected] with the stock number, purchase information and a description of the issue. Ask for the claim procedure before authorizing repairs.

What is the title status?

Ask for the title information and available ownership, service and repair records for the specific vehicle. Documentation varies by vehicle. Older classics may not have a complete modern VIN-based history report. Originality, matching-number, restoration and tribute claims must be supported by the vehicle records.

Do you accept trade-ins?

We consider trade-ins after appraisal. Send the vehicle details, photographs, condition and ownership information. Any offer and trade credit are confirmed in writing before the transaction.

Do you offer buyback?

We review buyback requests individually after appraisal. Send the vehicle details and condition for review. Acceptance and a future purchase price are not guaranteed; any offer is confirmed in writing.

Illustrative vehicle details.Illustrative scene

Get in touch

Tell us what you want to know

Send the stock number and the details you would like to review. Ask about additional photographs, available records, inspection access or delivery to your ZIP code.

Call Message us
  • Ask about available photographs and records
  • Arrange an independent inspection
  • Review the written purchase terms